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AI-powered support for Eftsure

We built an AI support agent trained on Eftsure's payment protection platform, vendor verification processes, and fraud prevention protocols. It handles customer inquiries across chat and voice.

Try the Eftsure AI agent

This agent is loaded with dummy data for a fictional customer, Jane Doe at Meridian Construction. Try these use cases:

Check a vendor's verification status Review recent payment alerts Vendor master file health check Update vendor banking details Account permissions Browser plugin help
Call +1 (575) 385-5351

Built for Eftsure

AI support that understands vendor verification, payment fraud prevention, and the nuances of B2B payment protection.

Vendor verification

Looks up vendor status in real time. Explains red and green thumb alerts and recommends next steps for flagged payments.

Payment alert investigation

Walks customers through recent payment alerts, explains each flag, and guides appropriate action for BSB mismatches, new vendors, and ABN issues.

Vendor master file health

Reports on data health scores, anomaly counts, and cleanup progress. Explains what each anomaly type means and how to resolve it.

Account management

Helps with permissions, user roles, two-factor authentication, and adding new team members to the Eftsure platform.

Integration support

Guides browser plugin installation, ERP connections, and portal file uploads. Troubleshoots common integration issues.

Voice + chat

Same AI brain across both channels. Customers get consistent, accurate answers whether they call or message.

How we built this

Configured specifically for Eftsure's payment protection platform and customer support workflows.

1

Learned your business

Trained on Eftsure's verification processes, alert types, vendor management, and fraud prevention protocols.

2

Wrote your processes

Every response follows your actual support processes. Vendor checks, alert investigations, and escalations work the way your team expects.

3

Added your knowledge

Platform FAQs, security documentation, integration guides, and fraud prevention best practices -- all searchable by the AI.

4

Went live

Chat and voice are working right now. Email and SMS work the same way when you're ready.

Try the voice agent

Call the number below to speak with the Eftsure AI agent. Ask about vendor verification, payment alerts, or anything an AP team member might need help with.

+1 (575) 385-5351

US number. Call from any phone.

See what Lorikeet can do for your team

This is a working prototype. Your team could take this to production in days, not months.

Get a demo